Baldwin’s team of engineers continually looks for ways to improve our product. Working from the basic filtration design and using the latest technology like 3-D CAD modeling and stereo lithographic prototyping, the engineering group leads the way with innovative, patented designs such as Radial Seal air filters, self-venting drain valves for fuel/water separators and controlled release coolant products.
Our goal is to design filters that meet or exceed OEM specification. All Baldwin filters are tested in our state-of-the-art technical center and undergo extensive field testing.
Quality is Baldwin Filters’ first priority. Baldwin Filters is not just a filter assembler like many large companies. A vertically integrated manufacturing process allows Baldwin to provide maximum control and consistency by not only producing filters, but also by manufacturing filter components.
The practice of building a filter from the base up allows quality and cost control, giving Baldwin Filters an advantage over the competition. To back up its commitment to quality, Baldwin Filters has achieved and maintains TS 16949 and ISO 9001 certifications in its facilities.
Baldwin Filters, Inc. (“Baldwin”) warrants that each new product manufactured by Baldwin will be made free of defects in workmanship and material. Baldwin will replace any product found to be defective when you return it to Baldwin or to your Baldwin distributor where you purchased the product.
You should first contact your salesperson at Baldwin or at your Baldwin distributor if you purchased a product that you believe does not meet the warranty stated above. The salesperson will help you complete the necessary paperwork, and will also help you return the suspected defective product to Baldwin for analysis.
If Baldwin finds that a returned product does not meet the warranty stated above, Baldwin will promptly replace the defective product. If the defective product directly caused damage to the machine on which it was installed, Baldwin will promptly reimburse the machine owner for that portion of the repair costs that were necessary to restore the machine to its condition immediately prior to the damage caused by the defective product.
Baldwin’s warranty fulfillment obligations above do not apply if: a) the product is not returned to Baldwin for analysis, b) Baldwin finds that the product was not defective, c) the product was improperly installed or used, d) the product was reused or not replaced inside a normal service interval, or e) the product is tampered with or damaged in a manner that may inhibit Baldwin’s ability to conduct a warranty investigation.
The above warranty and warranty fulfillment obligations are exclusive and in lieu of all other warranties or related remedies. Baldwin is not liable for indirect, incidental, punitive or consequential damages arising in any way from the products it manufactures or sells.